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 "...the
main improvement since implementing the ISO process is the efficiency
of the office"
Established in January 2001, Dakins Engineering
Group Ltd is a systems integrator and reseller of control equipment
and instrumentation to the water and wastewater industries. Based
in Mississauga, the company employs a dedicated team of nine highly
trained people, all committed to providing municipalities and public
utilities in the province of Ontario with first class consulting
services and uncompromising support. Recognizing the importance
of having proper quality procedures in place in order to maintain
organization as the business continues to grow, in the latter half
of 2003 Dakins Engineering decided to go for ISO 9001 certification.
Upon recommendation, they chose to be guided by IMSM and achieved
their goal in March 2004.
Diane Beaulieu told Quest, "Initially we were
a bit concerned about all the paperwork involved, having to use
so many different forms, but our IMSM representative assisted us
every step of the way. And in fact, the main improvement we have
noticed since implementing the ISO process is the efficiency of
the office, which was brought about from the paper trail that was
created using the QMF forms".
She continued, "The service we received was
very good and we wouldn't hesitate to recommend IMSM to any other
company who is considering becoming ISO 9001 certified".
Email sales@dakins.ca
19/03/06
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