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Vällingby Låsservice AB is in the security business.
From their premises in Hässelby, Sweden the family run company offers
sales, service and consultancy to public authorities, large businesses
and the general public. They provide well designed security devices
from simple padlocks and door latches to sophisticated safes and
card swipe alarm systems. Forty years of successful activity with
a clear dedication to customer satisfaction has built them a strong
customer base. The company continues to grow with 40% more space
having been recently added to the shop front and the back areas.
Customers can look through the large, clear, glass front of the
retail shop to take in a picture of order and efficiency in the
service and production areas at the rear.
Vällingby's Managing Director, Mathias EsselstrÞm
commented, "We already had a successful management programme placing
priority on high standards in the company. By going after ISO 9001:2000
our staff have developed a clear understanding of all aspects of
the international quality standard which will only improve and strengthen
their commitment to our customers." The IMSM auditor especially
highlighted the simple and effective system for monitoring customer
satisfaction and the company's investment in training.
 Following
IMSM consultation and audit, Vällingby Låsservice AB was awarded
the ISO 9001:2000 Standard in December 2005. "As we expand the business,
ISO9001:2000 ensures we continue to deliver an excellent standard
of service to our customers." Mathias EsselstrÞm concluded, "Security
is our business. Now we can show our customers we're great at quality
too."
www.vallingbylas.se
15/06/06
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