CASE STUDY: UK

 

Allied Telesyn International - The Right Chemistry

 

“it’s important for us to meet ISO9001...as our customers are compelled to carry out supplier audits”

Allied Telesyn International is one of the world’s leading enterprise networking organisations. Formed in 1987, this privately owned company is part of the Allied Telesis Group, which has offices located in 60 countries and over 3,000 employees around the globe.

The group’s purpose is to provide high quality end-to-end networking solutions that offer organisations of all sizes a trusted source for all their current and future communication requirements. Today, ATI is the world’s number one provider of affordable and highly reliable network solutions to both the enterprise sector and small/medium business segment. It boasts over one million customers worldwide.

Since October 2003, IMSM has helped bring added reassurance to customers throughout Europe by certifying five of the group’s sales divisions for ISO 9001, including Allied Telesyn International operations in the UK, Italy, Austria, France and Germany, as well as their shipping centre in Amsterdam.

IMSM has also guided the European Service Logistic Centre in Swindon, Wiltshire, to certification, as Gary Cooper, International Service Logistic Director, told Quest: “As the repair centre, it’s important for us to meet ISO9001 because more and more of our customers, as part of their quality programmes, are compelled to carry out supplier audits. It’s imperative for them to have repairs done to an acceptable standard. The fact that ISO9001 is acceptable internationally saves them an awful lot of time and money in carrying out the audits.”

IMSM Managing Director Michael Bright commented,

“For companies like Allied Telesyn which operate in a number of international markets, achieving the ISO standard across the organisation makes good business sense.”

www.alliedtelesyn.com

19/03/06

 

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