CASE STUDY: UK

 

Ascentia - A CATALYST FOR GROWTH

 

Based in Warwickshire, Ascentia designs, delivers and project manages highly effective Corporate Executive Coaching programmes for both individuals and teams within a wide range of organisations.

Ascentia is exclusively committed to Corporate Executive Coaching by providing leading edge coaching programmes, tools and technologies that deliver effective and long-lasting results from coaching interventions.

They specialise in providing professional coaching for those being fast-tracked to leadership roles, leadership development to achieve positive behavioural change in leaders, their people and their teams. Clients can measure the return on their investment.

Established in 2000, Ascentia's UK and European client base includes FTSE 100 and Fortune 500 companies as well as public sector institutions. Recent projects include Senior Leadership Development support for the Centrica PLC, Barclays Bank PLC, The Home Office and Group Coaching programme for Leicester City Council.

As one of the premier Corporate Coaching companies in Britain, Ascentia's network of 20 experienced corporate coaches all have substantial senior business experience and operate to a strict professional coaching code. In February 2005, the company confirmed its commitment to both its customers and to continuous improvement by attaining the ISO9001 international quality standard.

Partner, Sandra Henson, told us: "Ascentia already operated with a very high standard of integrity and commitment and are always looking to raise the bar and continually improve what they offer and deliver. The ISO9001 certification seemed a natural step, something that customers could see as an external confirmation of the commitment to quality.

"The service received in the certification process from IMSM was professional, fair and informative. The overall process, which took three months, was relatively painless and gave us the opportunity to focus inwardly and externally on how we handled areas of our customer care. The recommendations made were intuitively incisive, and we feel made a real contribution to our business.

"There is a comfort level clients attain by seeing that companies operate to ISO9001, and I am sure that many smaller growing companies would benefit by undertaking this process."

www.ascentia.com

15/06/06

 

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