CASE STUDY: USA - CIRCLE SYSTEMS

 

The chemistry of quality

 
Ravi Suntharamoorthy with Circle Systems' President Mr R. Mark Erlanson, and Vice President/Director of Quality Control, Ms Deborah A. Shreve

Circle Systems Inc has been a leading manufacturer of magnetic particles for non-destructive testing for more than 40 years. With roots in the chemistry of particle manufacture, wetting agents, anti-foamers, corrosion inhibitors and pH adjusters, the company now offers a range of chemistry applications for all types of industry, as well as laboratory services. The company manufactures both MiGlow® and CircleSafe® product lines.

Applications for Circle Systems products can be found in underwater inspection, railroads, steel, automotive and aerospace industries, and all Circle products are certified to military, ASTM, AMS and other pertinent standards. Based within an hour's drive of Chicago, the company serves customers in both domestic and overseas markets.

When the company decided to become ISO9001 certified, it already had excellent systems and processes in place, as you would expect. "I particularly noted they showed good practice in tracking the batch numbers and quality checks on each batch, prior to acceptance for inventory, or sending to the customer," commented Ravi Suntharamoorthy, IMSM's Assessor. "The management team was meticulous in defining and adhering to critical quality issues throughout the organization."

Deborah Shreve, Director of Quality Control, said, " With quality a priority in our products, it made sense to make sure our systems were carefully structured and fully documented. Working with QAS International/IMSM has meant we achieved ISO9001 in a realistic timescale, and can now enjoy both improved operational processes and increased customer recognition as a result."

www.circlesafe.com

05/09/06

 

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