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 “All members of Chemwash are extremely pleased to see the results ISO certification has yielded.”
Chemwash Industrial Chemical Manufacturers formulate, develop and market speciality cleaning chemicals for a wide range of applications. A leading brand in automotive, butchery, hotel, hospital, marine and laundry establishments, their liquid and powder products are also manufactured for domestic use.
Bought by Richard Shave in 1994, Chemwash remains a family owned business that prides itself on quality of product and quality of service. In order to strengthen their position in the marketplace the company enlisted the help of IMSM in order to obtain ISO9001:2000 certification.
As his son Jacques Mouton, told us: “The process was far less painful than had been anticipated and, due to the professionalism of IMSM’s team in South Africa and a good deal of commitment by our production plant, we were able to pass first time. IMSM’s Bob Catlin and Martin Stallwood were professional from start to finish with good follow-up service from Bob Catlin.
“Through our certification we have been able to gain new clients and increase our volumes and product lines with existing clients. We have always prided ourselves on quality service and rapid turn-around-times hence our company creed is “You can always sell quality”, a phrase coined by our Sales Manager, John Austin.”
He continued to explain that in order to combat the problem of volatile exchange rates, Chemwash’s Vanessa Mouton and Raj Maharaj have implemented a live computerised costing system that allows the company to be one step ahead of competitors. This coupled with a sound accounting system managed by Merlene Matthew has enabled them to increase their earnings dramatically. Jacques concluded, “All members of Chemwash are extremely pleased to see the results ISO certification has yielded. The interest of staff and clients alike has been raised and we all feel very proud of this achievement.”
www.chemwash.co.za
19/03/06
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