UK CASE STUDIES

 
 


These are some of the clients in the UK that IMSM have helped achieve their quality standards.

ISO 22000BS OHSAS 18001ISO 14001ISO 9001
ChocmotifCarrier Direct MarketingGK SystemsBrilliant
Country FreshAnsoroyWeldlagKMK Ltd
Aquafr33Brogan ConstructionFastlink Data Cables
ISO 27001BVM Medical Euroguard ServicesWheatley Associates
MSI RecruitmentRhino Asphalt SolutionsWCS EnvironmentalKey2 Group
Rockford ITPGS Reservoir Island Steel Mecal
PrevistaMainline Employment
Blue Chip TechnologiesForward ITC and UKNetWeb
 Printank Ltd
   Ragus Sugars
 
  
  
  
Neil Joseph Wilson Architects & AuditorsThe accounting and auditing world isn't the first place you would expect to find an ISO9001 certified company. However, Rotherham based practice Neil Joseph Wilson Accountants & Auditors has found it to be an invaluable asset. With IMSM's assistance they have been ISO certified for over fifteen years.
London Legal and Imaging SolutionsIMSM customer London Legal was first set up in 2001 in order to answer the growing demand for a fast and proficient service providing legal document handling within central London. Today they have grown to a team of twenty experts.
Michael Evans and Co. LtdMichael Evans and Co. Ltd chose IMSM to assist them in implementing ISO 9001, not only because of their experience and value for money, but because they demonstrated a genuine interest in the business.
Probuild UK LtdAs an established retail construction company based in Essex, Probuild UK Ltd have an excellent reputation for reliable working practice. This high quality supplier delivers projects that range from small works and maintenance to refits and complete extensions.
GIAWaterloo based firm GIA have been providing specialist multi-disciplinary surveying and design consultancy for over fifteen years. GIA's one hundred strong team have advised many high profile clients.
The AGA GroupFounded fifteen years ago, IMSM customer, the AGA Group, provide the management, construction and regeneration of lakes, rivers and ponds to environment agencies, local councils, the National Trust, English Nature and many other private customers.
Hamber SafesRegarded as "the Rolls Royce" of the under floor safes market, IMSM customer Hamber Safes have been manufacturing high quality safes of all types for over forty years.
The Orthodontic CompanyAn important outcome for The Orthodontic Company's (TOC Dental) quality management system is being able to trace back to their source the individual items that they sell. This IMSM customer provides orthodontic products to nearly all the NHS hospitals in the UK.
A-Tech Data SolutionsA-Tech Data Solutions Ltd., one of the U.K.'s leading Structured Cabling Companies, today announced that it has received ISO 9001 Registration from IMSM Ltd.
Telecom Protection Technologies (TPT) Plymouth-based company Telecom Protection Technologies (TPT) is a leading manufacturer of power distribution products and, although only a small business, understands the value of its ISO 9001 certification. Quality Manager, Hayley Eaton, explained that although she had only recently taken over the quality management of the company, she appreciates the help given by IMSM and its continuing guidance during their annual assessments.
Blue Chip Customer Engineering Established in 1987 and located in a £5 million custom built Data Centre in Bedford, IMSM client Blue Chip Customer Engineering has grown steadily to become the largest, independent IBM Mid Range specialist in the UK. With branches in Scotland, Ireland, Portugal, Sweden and Sri Lanka, the company's numerous clients are supported by network parts' depots across the UK.
Isle of Man Ambulance Service"We wanted to improve the flow of our communications, and have the best structure to provide the most efficient service possible. ISO9001 through IMSM helped us do exactly that!" explained Russell Thornhill, Assistant Chief Ambulance Officer and Head of Clinical Development at the Isle of Man Ambulance Service.
Liberty HygieneManaging Director Scott Marshall spent years working for major hygiene companies, so when he set up Liberty Hygiene he decided to use what he had learned, and put all his efforts into providing exceptional customer service. As stated on the company's website, its aim is to provide customers with a first-class washroom hygiene service that is caring, reliable and cost-effective.
BrilliantBrilliant specialises in providing innovative brand identity, creative design and marketing solutions for print, web and display media to small- to medium-sized companies and multi-nationals in the South East of the UK.
Raldoors and Windows Ltd Raldoors and Windows Ltd manufactures a range of exceptionally secure, energy-saving, durable aluminum windows and doors. With 19 years' experience, the company employs a staff of 9, using state-of-the-art plant and machinery at its workshop in Basildon, Essex. Supplying customers in the domestic, trade and commercial sectors, the company specializes in windows and doors from profiles supplied by the SAPA Building Group Ltd, one of Europe's largest aluminum profile extruders and Senior Architectural Ltd.
Kingsdown PrintingKingsdown Printing chose IMSM to help them achieve ISO 9001certification and, more recently, ISO 14001, for two reasons. Firstly, their initial meeting/briefing filled them with the confidence, and secondly, they also represented good value for money.
Wheatley Associates LtdSuffolk based software development and consultancy firm Wheatley Associates Ltd have been providing high quality, bespoke software programs for over fifteen years, and are now Europe's no. 1 provider of mobile field force scheduling and asset management solutions.
UCS Building DivisionFor over ten years Barnet based company UCS Building Division have been providing first-rate general maintenance and refurbishment to commercial and domestic properties. Their high profile clients who include Prudential, FPD Savills and Grainger require the highest quality refurbishments and maintenance, and therefore insist that certain standards and procedures are in place.
Tom Green Products LtdLong-established company Tom Green Products Ltd based in Braintree, Essex was first founded in 1860. Experts in the manufacture and installation of laboratory furniture, fume cupboards and air extract systems, they have built up an outstanding reputation for craftsmanship, forward thinking innovation and service over the last century.
Rivendale Systems LtdIMSM client, Rivendale Systems Ltd, was established in 1994 by Andy and Mary Gulliver as an IT services' company, writing bespoke software and supplying hardware, cabling and support.
KMK Electrical & Mechanical IMSM were recommended to KMK Electrical & Mechanical when they decided to pursue ISO 9001:2000. Customers were always asking them whether they had ISO and they thought implementing a quality system that adhered to ISO standards would improve their qualities and procedures.
NovadataBased in Braintree, Essex, Novadata is one of the UK's leading providers of transport training, services and products. Managing Director, Derek Broomfield, has nearly 30 years' experience in the transport industry.
Creative Learning SolutionsFounded in 1998, Creative Learning Solutions provides interactive and fun e-learning programmes focusing on food hygiene, health and safety for food operators around the UK, as well as overseas.
Carrier Direct Marketing

In the fast-moving tourism sector, you only get one chance to do it right. So when Bob Carter founded Carrier Direct Marketing in 1993, he made sure that he set up sound management systems to support his business as it grew.

Printank LtdFor a busy all-round print business like Printank, making sure customers requirements are fulfilled takes priority. But when the company recently achieved the international standard ISO9001 for Quality Management, there was a noticeable effect on the team- an increased awareness and belief in themselves. Managing Director Naresh Tank said it was almost tangible, "Everyone is really committed to the Standard and making it work.
Taking a fresh approachWhen Shaun Burton took over wholesaler Country Fresh in 2006, following 20 years; experience in the food and catering business, he had a very clear idea of his customer base, - high end restaurants, independent hotels, and gastro-pubs across the East Midlands.
ChocmotifI wonder if I can put a picture directly onto chocolate? pondered Alan Macleod, former art teacher and food retailer. 20 years later, this Glasgow School of Art graduate did exactly that, and then patented three of the processes, as well as designing and creating innovative packaging.

Forward ITC and UKNetWeb

So pleased were Cornwall-based Forward ITC and UKNetWeb  to achieve ISO9001, they held a presentation last month at UKNetWeb's St.Agnes offices for specially invited like- minded businesses to hear about the difference it had made to their operations.

Getting "IT" Right

The security of data and networks in business is no longer an option, but increasingly vital, to ensure that information is protected and users are fully authorised. That's why leading edge Rockford IT, based in Telford, has just achieved the Information Security Standard ISO27001, through international standards experts IMSM.

Customer ReassuranceCompany Director Stella Weeks set up Mainline Employment Ltd in April 1990 to offer temporary and permanent staff to the industrial, driving and commercial sectors. The local Chamber of Commerce recommended IMSM to her after she decided to attain ISO 9001. Stella said, Because I am an independent agency, I wanted my clients to know that we do carry out procedures properly and can offer everything and more that a national agency does.
Queen's Award SuccessBased in South East London, MSI Recruitment Ltd has been successfully trading since March 2002. Company owners Nick Simpson and James Parker have over 30 years; combined experience in the recruitment industry and established the company using their IT, Telecommunications and Banking recruitment experience before branching out a year later into the Medical Locums and, more recently, the Nursing industry.
A Structure for Growth"Apogee" is defined as "the highest point", so when a business of that name grows from 2 people in 1993 to 118 today, you know they are doing things right. And for the Apogee Corporation, which provides digital photocopiers (nowadays multi-functional devices), networks, and comprehensive service agreements, part of that growth has relied on having a structure and consistency throughout the business, supported by international quality management Standard ISO9001.
MECAL Never Miss the BoatLeading UK Certifying Authority, MECAL Ltd, selected IMSM to help them implement ISO 9001 because one of their accredited personnel had successfully used IMSM for certification of his own business.
The Key2 SuccessIMSM had the pleasure of working with Key2 Group, a young, energetic and dynamic company based in Farlington, Portsmouth. The company provides high impact signage, bespoke acrylic displays, plastic fabrication, point-of-sale and a powerful graphics' service to a wide variety of both small and large UK and international clients in the commercial, industrial, advertising, marketing and retail sectors.
A Disciplined ApproachFastlink Data cables have used IMSM successfully for more than 10 years, so were the natural choice to help them achieve ISO 9001.
Promoting Cleaner LivingAquafr33 Ltd chose IMSM to help them implement ISO 9001, ISO 14001 and BS OHSAS 18001 because of the vast experience in their sector and knowledge of the company's corporate requirements.
A High Rise Service Building maintenance services company Ansoroy is unusual in achieving thirty years of success with no selling and no advertising. As Director Alan Coupar explains: "We do this with a team of 14 operatives and we win new customers through word of mouth recommendations.
Fantastic Plastic SolutionsOne of IMSM's recently ISO 9001 certified clients is HSP Plastics Ltd, a Havant-based company specialising in Plastic Fabrications and Machining Service Plastic Products to customers' specifications.
Infrastructure for ImprovementsEstablished in 1985, IMSM's client Cole Easdon is one of the UK's leading civil engineering consultancies that provide infrastructure, transportation and hydrology consultancy services.
A Bug-free SystemEuroguard Services Ltd was formed in 1993 to provide a quality pest management service at much lower costs than its competitors. From pest control and prevention to washroom, hygiene and office cleaning services, the company's fully qualified service staff are strategically positioned to respond swiftly to emergencies and the requests of clients.
Bridging the GapBrogan Construction chose IMSM to take them through the ISO 14001 process because of their excellent reputation for providing a total cost and solution service. According to Nicky Park, QA/Health & Safety Manager, IMSM then demonstrated their ability to provide us with this.
Supporting Sales GrowthWhen the aim of your business is to help clients accelerate the sales process, and enable them to obtain a better return on their marketing spend, you need to know that your own systems and processes continue to work smoothly.
Environmental solutionsCON-FORM Contracting Limited is a company that recognises that disciplines of Quality, Health and Safety and Environmental Management are a vital and integral part of its daily business.
Managing High Risk ActivitiesPreston-based Weldlag chose IMSM to guide them through the ISO 14001 certification process because of their ability to understand the way in which the company operated, their experience in this sector and value for money.
Painting a Green FutureGK Systems Ltd, the leading powder coater of fenestrations in Ireland, chose IMSM to guide them through the ISO 14001 certification process because of their experience and particular expertise with this standard.
Reaping the benefits of ISO 14001Another of IMSM's satisfied customers, MDJ Light Brothers (SP) Ltd, has provided specialist waste recycling and waste management services in the UK for nearly 40 years.
ISO 9001:2000 - The Icing on the CakeiGas Technology Solutions is a specialist supplier of technology and engineering to the industrial gases industry, providing flexible access to system solutions, professional project management, and a comprehensive portfolio of engineering products and services. More...
Prevista - A quality solutionPrevista is a customer focused consultancy specialising in economic, social and cultural development to assist businesses and communities achieve their potential. . More...
Secure Electrical Applications LtdSecure Electrical Applications Ltd (SEA) provide telecare and access control systems for a range of social housing landlords, as well as private and public sector care organisations. More...
Nabishi UK Ltd Nabishi UK Ltd is a market leader in the digital electronics' field, with expertise ranging from two-way radios, CCTV, encryption / scrambling (secure speech) products, digital and analogue radio networks (SmarTrunk II) and IT based networked communication systems. More...
CK Gas Products LtdCK Gas Products Ltd, headquartered in Hook, Hampshire and with regional offices in Birmingham and Cheshire, has a combined experience of gases and equipment of some 70 years. More...
PGS Reservoir Based in Maidenhead, Berkshire, PGS Reservoir is a fully integrated geoscience and petroleum engineering consultancy, undertaking geoscience, reservoir characterisation, petrophysics, reservoir engineering and production-related projects throughout the exploration and production sector worldwide. More...
Devon and Somerset Fire and Rescue ServiceThe Training and Development department of Devon and Somerset Fire and Rescue Service, which serves 1.6 million residents, has been awarded the international quality standard ISO 9001, which ensures the commitment to quality, customers, and a willingness to work towards improving efficiency for the Service, particularly in relation to the provision of training to staff and the generation of income through the activities of the Service Training Centre. More...
Rhino Asphalt Solutions LtdRhino Asphalt Solutions are specialist highway maintenance contractors, applying 21st century skills and international experience to the increasingly complex world of road maintenance. More...
Master Tools LtdMaster Tools Ltd was formed in 1993 to manufacture high precision, plastic injection mould tools and associated jigs and fixtures. The company is based in Stockport, Greater Manchester and delivers high quality products to a variety of business sectors throughout the North West. More...
KVABased in Aberdeen, KVA specialises in the hire of electricity generators, transformers, load banks and ancillaries for a wide range of applications, including equipment for use in hazardous areas. Serving onshore and offshore industry sectors - primarily oil, gas and marine - KVA provides a complete power package from design through to commissioning and operation. More...
ASICSASICS is the fifth largest brand in the sports shoe market worldwide; the company also has subsidiaries all over the world. ASICS UK is a top flight sports apparel distributor to retail outlets, sports oriented businesses as well as fashion outlets. More...
BVM Medical LtdBVM Medical Ltd specializes in the distribution of innovative high-tech implantable medical devices for the Cardiovascular, Interventional and Surgical markets. More...
AscentiaBased in Warwickshire, Ascentia designs, delivers and project manages highly effective Corporate Executive Coaching programmes for both individuals and teams within a wide range of organisations. More...

Snelling Business Systems

Services

Snelling Business Systems, is the East of England's premier supplier of professional audio-visual solutions for use in educational, local government, commercial and retail environments. More...

Crowland Cranes

Construction

Crowland Cranes has served the building and construction industry since 1987. The business has continued to expand over the years and now offers a wide range of cranes for sale to customers both in the UK and overseas. More...
Codegate Ltd

Computer software

"We chose ISO 9001 because it specifically targets design control. It gives discipline to production routine and I am convinced it has resulted in a higher level of quality assurance." Mr. Churcher, Director of Codegate Ltd. More...
Darac

Manufacturing

Darac, based in Shoreham, West Sussex, supplies rubber and plastics mouldings for a wide range of industrial and retail uses, including printing, farm machinery and body jewellery parts to customers in the UK, USA and Eire. More...
Encap Thermoplastics

Manufacturing
Manufactures key plastic components for detection instruments, scientific equipment and measuring devices to customers in the UK, USA and Finland. Its customers were seeking a universally accepted standard that only ISO 9000 can provide. More...

Canning Conveyor Company

Manufacturing

Canning Conveyor Company is a major force in the design, manufacture and installation of bulk materials handling plant and equipment. Located in Worksop, Nottinghamshire, the company's engineering works incorporate design offices with AutoCAD facilities; a fabrication shop for manufacture, assembly and testing; and a comprehensive machine shop. More...

Munneries

Wholesale & Retail

With its emphasis on quality at all times, the company took steps to nurture continued growth by becoming ISO 9001 certified. As Julie Barker explains, "Initially a client we supply required us to be ISO certified and we strongly felt that having clearly set procedures in place would strengthen our position in the marketplace." More...
Aberdeen Fluid System TechnologiesAs a main distributor of Swagelok Company and Kenmac products, Aberdeen Fluid System Technologies is a leading supplier of fluid system components. More...
EBARA Precision Machinery EuropeEBARA Precision Machinery Europe provides state-of-the-art products and services for manufacturing components and dry vacuum pumps. More...
Pöyry Energy (Aberdeen)Pöyry Energy (Aberdeen) was formed in Aberdeen in 1989 to provide high quality process engineering services and design expertise to the UK North Sea operators. More...
Island SteelBased in Newport, South Wales, Island Steel is a family-run business with more than 30 years experience of steel processing. More...
Prospect Flow SolutionsProspect Flow Solutions deliver engineering solutions in the fields of fluid flow, heat transfer, mass transfer, chemical problems and structural behaviour in the worldwide energy industry. More...
Ragus SugarsRagus Sugars boasts over 75 years’ experience in the manufacture of high quality cane sugars and syrups. More...
WCS Environmental LimitedWCS Environmental Limited offer a diverse range of products and services including water treatment, air monitoring and waste management & incorporating everything from bacteria tests on vending machine water to the installation of high quality water plant for manufacturers of computer components. More...
WMB Stainless designsBased in Belfast, WMB Stainless designs, manufactures and installs masonry support systems for the construction and associated industries of Ireland and mainland Britain. More...

For case studies from other countries, please click on 'International' above.

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