UK CASE STUDIES

 
 


These are some of the clients in the UK that IMSM have helped achieve their quality standards.

Customer Reassurance Company Director Stella Weeks set up Mainline Employment Ltd in April 1990 to offer temporary and permanent staff to the industrial, driving and commercial sectors. The local Chamber of Commerce recommended IMSM to her after she decided to attain ISO 9001. Stella said, “Because I am an independent agency, I wanted my clients to know that we do carry out procedures properly and can offer everything and more that a national agency does. I felt my clients all knew about ISO and would therefore feel more reassured when using us.”
Queen’s Award Success Based in South East London, MSI Recruitment Ltd has been successfully trading since March 2002. Company owners Nick Simpson and James Parker have over 30 years’ combined experience in the recruitment industry and established the company using their IT, Telecommunications and Banking recruitment experience before branching out a year later into the Medical Locums and, more recently, the Nursing industry.
A Structure for Growth “Apogee” is defined as “the highest point”, so when a business of that name grows from 2 people in 1993 to 118 today, you know they are doing things right. And for the Apogee Corporation, which provides digital photocopiers (nowadays multi-functional devices), networks, and comprehensive service agreements, part of that growth has relied on having a structure and consistency throughout the business, supported by international quality management Standard ISO9001.
MECAL Never Miss the Boat Leading UK Certifying Authority, MECAL Ltd, selected IMSM to help them implement ISO 9001 because one of their accredited personnel had successfully used IMSM for certification of his own business.
The Key2 Success IMSM had the pleasure of working with Key2 Group, a young, energetic and dynamic company based in Farlington, Portsmouth. The company provides high impact signage, bespoke acrylic displays, plastic fabrication, point-of-sale and a powerful graphics’ service to a wide variety of both small and large UK and international clients in the commercial, industrial, advertising, marketing and retail sectors.
A Disciplined Approach Fastlink Data cables have used IMSM successfully for more than 10 years, so were the natural choice to help them achieve ISO 9001.
Promoting Cleaner Living Aquafr33 Ltd chose IMSM to help them implement ISO 9001, ISO 14001 and BS OHSAS 18001 because of the vast experience in their sector and knowledge of the company’s corporate requirements.
A High Rise Service Building maintenance services company Ansoroy is unusual in achieving thirty years of success with no selling and no advertising. As Director Alan Coupar explains: “We do this with a team of 14 operatives and we win new customers through word of mouth recommendations. We’re also a preferred supplier for a major bank. Our work’s mainly within the London area with some requests from customers who’ve moved away.” Ansoroy takes care of the outside of high rise buildings and provides the equipment to maintain the buildings. Based in South London’s Herne Hill, services include roof repairs, window maintenance, brickwork, safety eyebolt inspection as well as maintenance systems such as cradles.
Fantastic Plastic Solutions One of IMSM’s recently ISO 9001 certified clients is HSP Plastics Ltd, a Havant-based company specialising in Plastic Fabrications and Machining Service Plastic Products to customers’ specifications. With over 50 years’ experience, HSP Plastics is an award-winning organisation with a wealth of material knowledge, technical skills and manufacturing techniques, enabling its 25 multi-skilled staff  to provide national and international customers with bespoke solutions, flexibility and manufacturing excellence.
Infrastructure for Improvements Established in 1985, IMSM’s client Cole Easdon is one of the UK's leading civil engineering consultancies that provide infrastructure, transportation and hydrology consultancy services. Clients include property developers, retailers, sport & leisure facilities, schools, government and various other industries. The company advises on, and provides practical and innovative design solutions for, small and large-scale projects and has an enviable reputation for quality, reliability and value.
A Bug-free System Euroguard Services Ltd was formed in 1993 to provide a quality pest management service at much lower costs than its competitors. From pest control and prevention to washroom, hygiene and office cleaning services, the company’s fully qualified service staff are strategically positioned to respond swiftly to emergencies and the requests of clients. Although headquartered in Gravesend, Kent, the company’s service and surveying staff work from mobile units and are strategically located and tracked to ensure that all enquiries and emergency calls are dealt with swiftly and effectively.
Bridging the Gap Brogan Construction chose IMSM to take them through the ISO 14001 process because of their excellent reputation for providing a total cost and solution service. According to Nicky Park, QA/Health & Safety Manager, “IMSM then demonstrated their ability to provide us with this.”
Supporting Sales Growth When the aim of your business is to help clients accelerate the sales process, and enable them to obtain a better return on their marketing spend, you need to know that your own systems and processes continue to work smoothly. That's why Fast Track Solutions called in IMSM to help them achieve International Quality Management Standard ISO9001, to act as a framework on which to support future growth.
Environmental solutions CON-FORM Contracting Limited is a company that recognises that disciplines of Quality, Health and Safety and Environmental Management are a vital and integral part of its daily business. With IMSM’s assistance, the company has achieved certification for both ISO 9001:2000 and ISO 14001 and dedicates appropriate resources to ensure that these well-respected and internationally recognised standards are applied and maintained.
Managing High Risk Activities Preston-based Weldlag chose IMSM to guide them through the ISO 14001 certification process because of their ability to understand the way in which the company operated, their experience in this sector and value for money.
Painting a Green Future GK Systems Ltd, the leading powder coater of fenestrations in Ireland, chose IMSM to guide them through the ISO 14001 certification process because of their experience and particular expertise with this standard.
Reaping the benefits of ISO 14001 Another of IMSM’s satisfied customers, MDJ Light Brothers (SP) Ltd, has provided specialist waste recycling and waste management services in the UK for nearly 40 years. Operating from three sites in Sussex, a site in Northamptonshire and an office technology processing facility in Kent, the company offers a full range of capabilities for recycling, re-using and recovering ferrous and non-ferrous metals, plastics and glass.
ISO 9001:2000 - The Icing on the Cake iGas Technology Solutions is a specialist supplier of technology and engineering to the industrial gases industry, providing flexible access to system solutions, professional project management, and a comprehensive portfolio of engineering products and services. Established in 2001, the business offers “Turnkey” projects with expertise in air separation, cylinder filling, cryogenics, and gas distribution and mixing. Customers are UK, Europe and South Africa based, with offshore applications of particular interest. More...
Prevista - A quality solution Prevista is a customer focused consultancy specialising in economic, social and cultural development to assist businesses and communities achieve their potential. The practice-led approach has resulted in a reputation for delivering robust solution-focussed assignments. The Prevista team and methodology combines service know-how with extensive industry and sector awareness. More...
Secure Electrical Applications Ltd Secure Electrical Applications Ltd (SEA) provide telecare and access control systems for a range of social housing landlords, as well as private and public sector care organisations. With a team of 8 service engineers, and service partnership agreements around the UK, they install and support a range of electronic security systems from their base in Swanley, Kent. These include door access for residential blocks, warden and nurse call systems, panic alarms, and personal tele-care alarms. More...
Prima Plastics & Associates Ltd Prima Plastics & Associates Ltd, based in Bagshot, Surrey, has over 40 years' experience in glass-fibre moulding to all industries. As specialists in the manufacture of a complete range of non-metallic rigid sectional buildings, which are used for housing plant, electrical, computers and other sensitive technical apparatus, they offer a complete service from tooling to end product and can create and produce to customers' specifications. More...
Nabishi UK Ltd Nabishi UK Ltd is a market leader in the digital electronics' field, with expertise ranging from two-way radios, CCTV, encryption / scrambling (secure speech) products, digital and analogue radio networks (SmarTrunk II) and IT based networked communication systems. More...
CK Gas Products Ltd CK Gas Products Ltd, headquartered in Hook, Hampshire and with regional offices in Birmingham and Cheshire, has a combined experience of gases and equipment of some 70 years. The company supplies industrial and research establishments with a comprehensive range of gases, including industrial gases, special gases, high purity gases and gas mixtures in any quantity from lecture bottles through to cylinder packs. More...
Azkoyen UK Ltd Based in Farnham, Surrey, Azkoyen UK Ltd is a trading subsidiary of Azkoyen, S.A., a multi-national group with its headquarters in Navarre, Spain. The company is a global market leader in the supply and distribution of automatic vending machines, coin handling machines and catering machines for a broad spectrum of industry sectors and sizes, from the sole trader through to public limited companies. More...
PGS Reservoir Based in Maidenhead, Berkshire, PGS Reservoir is a fully integrated geoscience and petroleum engineering consultancy, undertaking geoscience, reservoir characterisation, petrophysics, reservoir engineering and production-related projects throughout the exploration and production sector worldwide. More...
Management Solutions International Management Solutions International (MSI) provides specialist recruitment of highly skilled personnel for a range of professional clients in the medical, IT, telecoms and banking sectors. More...
Devon and Somerset Fire and Rescue Service The Training and Development department of Devon and Somerset Fire and Rescue Service, which serves 1.6 million residents, has been awarded the international quality standard ISO 9001, which ensures the commitment to quality, customers, and a willingness to work towards improving efficiency for the Service, particularly in relation to the provision of training to staff and the generation of income through the activities of the Service Training Centre. More...
Rhino Asphalt Solutions Ltd Rhino Asphalt Solutions are specialist highway maintenance contractors, applying 21st century skills and international experience to the increasingly complex world of road maintenance. More...
Eureka Direct Poole based Eureka Direct is a business which makes sure that schools, independent health care providers, businesses, and care homes have all the first aid supplies they need...Having had experience of ISO standards in a sister company, Eureka's IT manager, Christian Starr decided to go for ISO27001 (Information Security) to show customers and suppliers that their data was secure More...
Master Tools Ltd Master Tools Ltd was formed in 1993 to manufacture high precision, plastic injection mould tools and associated jigs and fixtures. The company is based in Stockport, Greater Manchester and delivers high quality products to a variety of business sectors throughout the North West. More...
KVA Based in Aberdeen, KVA specialises in the hire of electricity generators, transformers, load banks and ancillaries for a wide range of applications, including equipment for use in hazardous areas. Serving onshore and offshore industry sectors - primarily oil, gas and marine - KVA provides a complete power package from design through to commissioning and operation. More...
ASICS ASICS is the fifth largest brand in the sports shoe market worldwide; the company also has subsidiaries all over the world. ASICS UK is a top flight sports apparel distributor to retail outlets, sports oriented businesses as well as fashion outlets. More...
BVM Medical Ltd BVM Medical Ltd specializes in the distribution of innovative high-tech implantable medical devices for the Cardiovascular, Interventional and Surgical markets. More...
Ascentia Based in Warwickshire, Ascentia designs, delivers and project manages highly effective Corporate Executive Coaching programmes for both individuals and teams within a wide range of organisations. More...

Snelling Business Systems

Services

Snelling Business Systems, is the East of England's premier supplier of professional audio-visual solutions for use in educational, local government, commercial and retail environments. More...

Crowland Cranes

Construction

Crowland Cranes has served the building and construction industry since 1987. The business has continued to expand over the years and now offers a wide range of cranes for sale to customers both in the UK and overseas. More...
Codegate Ltd

Computer software

"We chose ISO 9001 because it specifically targets design control. It gives discipline to production routine and I am convinced it has resulted in a higher level of quality assurance." Mr. Churcher, Director of Codegate Ltd. More...
Darac

Manufacturing

Darac, based in Shoreham, West Sussex, supplies rubber and plastics mouldings for a wide range of industrial and retail uses, including printing, farm machinery and body jewellery parts to customers in the UK, USA and Eire. More...
Encap Thermoplastics

Manufacturing
Manufactures key plastic components for detection instruments, scientific equipment and measuring devices to customers in the UK, USA and Finland. Its customers were seeking a universally accepted standard that only ISO 9000 can provide. More...

Express Printing

Media

Express Printing has earned an impressive reputation as a leading print and media provider to many high profile travel and leisure organisations, along with countless other clients based in the south east of England. More...

Heath Press

Media

Formed in 1978, Heath Press has many years' experience of producing quality sales material for customers in the Buckinghamshire region. Flexibility is one of the firm's many strengths and it has responded to the emergence of new technologies by consistently re-investing in machinery and people. More...
Inter-Tel Europe Ltd

Telecommunications
Has been at the leading edge of telecommunications for more than thirty years and seeks to offer a strong combination of innovation and stability. The company looks to develop long-standing relationships with their customers. More...

Canning Conveyor Company

Manufacturing

Canning Conveyor Company is a major force in the design, manufacture and installation of bulk materials handling plant and equipment. Located in Worksop, Nottinghamshire, the company's engineering works incorporate design offices with AutoCAD facilities; a fabrication shop for manufacture, assembly and testing; and a comprehensive machine shop. More...

Munneries

Wholesale & Retail

With its emphasis on quality at all times, the company took steps to nurture continued growth by becoming ISO 9001 certified. As Julie Barker explains, "Initially a client we supply required us to be ISO certified and we strongly felt that having clearly set procedures in place would strengthen our position in the marketplace." More...
Aberdeen Fluid System Technologies As a main distributor of Swagelok Company and Kenmac products, Aberdeen Fluid System Technologies is a leading supplier of fluid system components. More...
Allied Telesyn International Allied Telesyn International is one of the world’s leading enterprise networking organisations. Formed in 1987, this privately owned company is part of the Allied Telesis Group, More...
EBARA Precision Machinery Europe EBARA Precision Machinery Europe provides state-of-the-art products and services for manufacturing components and dry vacuum pumps. More...
Pöyry Energy (Aberdeen) Pöyry Energy (Aberdeen) was formed in Aberdeen in 1989 to provide high quality process engineering services and design expertise to the UK North Sea operators. More...
Island Steel Based in Newport, South Wales, Island Steel is a family-run business with more than 30 years experience of steel processing. More...
Optima Health & Nutrition Optima Health & Nutrition manufactures and distributes a variety of natural health products and food supplements. More...
Prospect Flow Solutions Prospect Flow Solutions deliver engineering solutions in the fields of fluid flow, heat transfer, mass transfer, chemical problems and structural behaviour in the worldwide energy industry. More...
Ragus Sugars Ragus Sugars boasts over 75 years’ experience in the manufacture of high quality cane sugars and syrups. More...
WCS Environmental Limited WCS Environmental Limited offer a diverse range of products and services including water treatment, air monitoring and waste management – incorporating everything from bacteria tests on vending machine water to the installation of high quality water plant for manufacturers of computer components. More...
WMB Stainless designs Based in Belfast, WMB Stainless designs, manufactures and installs masonry support systems for the construction and associated industries of Ireland and mainland Britain. More...

For case studies from other countries, please click on 'International' above.

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