CASE STUDIES: Scottish Grass Machinery

 
 

 

Scottish Grass Machinery is widely recognised as Scotland's premier groundcare machinery supplier. Its key markets are local authority ground maintenance department and golf clubs north of the border.

Following a management buy-out in 1991, the company has more than tripled its annual turnover from £3 million to £10 million. To accommodate this impressive expansion, it relocated to Inverkeithing, near Dunfermline, in 1997 and now employs 56 staff.

Although Scottish Grass' business philosophy has always placed quality at the top of its priorities, in the last few years the feedback from existing and potential customers has indicated that they preferred to deal with companies which possessed a recognised quality standard.

Managing Director David McInroy commented: "We decided to acquire ISO 9000 to assist with internal management controls and because many potential customers, particularly local authorities, were beginning to ask for it as a prerequisite when tendering for contracts."

"We were very pleased with the high standard of work from IMSM, whose flexible approach and experienced assessor made the whole project much easier than we had expected."

www.scottishgrass.co.uk

 

 

 

 

 

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