CASE STUDIES: Heath Press

 
 


Heath Press invest in the future

Peter Bosher (Managing Director) and Lloyd Pearce (Sales Director) of Heath Press

Formed in 1978, Heath Press has many years' experience of producing quality sales material for customers in the Buckinghamshire region. Flexibility is one of the firm's many strengths and it has responded to the emergence of new technologies by consistently re-investing in machinery and people.

By complementing their traditional corporate design and print skills with digital media services, Heath Press remains at the cutting edge of print innovation, offering everything a business could want to promote its brand image - from stationery and product brochures to web design.

This willingness to adapt has allowed the company to continue to expand. Just as the recent move to larger premises in High Wycombe has enabled them to streamline the printing process and provide a quicker turnaround, their commitment to quality management is also having a positive impact on the efficiency of their business.

Lloyd Pearce, Sales Director of Heath Press, explained: "Since the implementation of our quality system we have seen a dramatic effect on the day-to-day running of the business. There has been a positive change in nearly every area. ISO9000 not only drafts out your quality procedures to your staff enabling them to work to a specified standard, but it reduces significantly the chances of your customers receiving goods that are imperfect in some way. With a focused team all committed to quality, the assurance to our customers is of great peace of mind, to them and to the staff and Directors of Heath Press. I would strongly urge companies who have quality or procedural concerns to investigate ISO certification. It will increase your profits and improve staff morale. If your competitors don't have it, make sure you do. It will give you the commercial edge that all companies need."

He continued, "For us, the certification process was effortless. The professionalism and speed at which IMSM works is very impressive. From our initial meeting, the certification process took less than six weeks. in fact, 28 working days. Fantastic!"

www.heathpress.co.uk

21/07/04

 

 

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