CASE STUDIES: Crowland Cranes

 
 

Set to give business a lift

Crowland Cranes has served the building and construction industry since 1987. The business has continued to expand over the years and now offers a wide range of cranes for sale to customers both in the UK and overseas. The company also provides crane hire - primarily within a 60-mile radius of their headquarters in Crowland to the north east of Peterborough, although for the larger capacity cranes they do operate further afield. They have also built a good reputation for providing international engineering services, and are insurance approved repairers for the crane and plant industry. In 1998, Crowland Cranes added a further string to their bow when TMC Lifting Supplies became part of the limited company, offering the nationwide supply and testing of lifting equipment, such as slings, hoist and wire ropes.

Today, employing a 40-strong workforce, this forward thinking firm is meeting the needs of a wide range of customers around the UK, including construction companies, marinas and boatyards, as well as international crane operators.

Recognising the reassurance that ISO certification brings, Crowland Cranes achieved ISO 9001 status in April 2005. TMC Manager Phil Phillips, who is responsible for the company's quality management system, told us:

"The general help, patience and guidance from our IMSM Assessor, Geoff Read, was much appreciated in what was a long process, having been put on hold for a year and then restarted.

"Of course, it's still early days as far as seeing an increase in sales due to ISO certification, but having implemented the procedures and practices necessary to meet the audit, we have already noticed that our ISO system is delivering efficiency benefits, for instance, regarding the movement of paperwork.

"More and more we are finding that Building and Construction companies are asking for certification - not just with ISO but also the Health and Safety aspects of the work we undertake. Obviously being ISO certified creates an aura of confidence in the Company as a whole, this often negates the need for proof of workmanship and Quality Control Procedures within the Company."

www.crowlandcranes.co.uk

18/05/05

 

 

 

 

 

Home - News - Solutions - Case Studies - International - Prices -The Team - Links - Contact Us