IMSM had the pleasure of working with Key2 Group, a young, energetic and dynamic company based in Farlington, Portsmouth. The company provides high impact signage, bespoke acrylic displays, plastic fabrication, point-of-sale and a powerful graphics’ service to a wide variety of both small and large UK and international clients in the commercial, industrial, advertising, marketing and retail sectors. Virtually every country in the world has probably received a Key2 consignment at some point, including Russia, USA, South America, Vietnam and China.
What makes Key2 Group different is that it handles absolutely all stages of production in house, from concept, design and campaign through to prototypes and stand-alone designs, full production runs, installation and maintenance. This ensures that they are able to keep a stringent eye on quality whilst keeping prices keen for their customers.
In order to underpin the company’s unswerving commitment to service and quality, Key2 Group decided to pursue ISO 9001 certification after IMSM effectively sold the idea to them.
 Lesley Keating, Communications Director said, “We felt that it would benefit us as a company to show our commitment to these issues. Not only do a great many companies that we approach uphold these values, but they also like to deal with companies that are like-minded, so we saw this as a positive step. With the many industrial processes involved in the plastics’ industry, it was also valuable for us to be able to prove that, as a manufacturer, we are environmentally conscious.”
In just five years, Key2 group has grown from an experimental plastic fabrication business, with one part-time and two full-time members of staff, into a market leading streamlined business employing 21 members of staff and employing regular Key2-trained agency staff as necessary to service blue-chip accounts such as Adidas International. This has been achieved through sheer hard work and gritty determination.
Lesley concluded by saying, “Working with IMSM to implement ISO 9001 has certainly helped with tightening up procedures, which is of benefit to the entire company and obviously to our customers. The changes implemented have had a knock-on effect throughout all our processes. Quality was always important to us, but with IMSM’s exceptional guidance, we have been able to reinforce the message both inwardly to our team and outwardly to our customers and beyond. It has proven very positive for general marketing and PR purposes too.”
http://www.key2uk.com/
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