How to write a quality management plan

When delivering any project, the project manager’s main goal should be to ensure that their customer or client is happy with what they are presented with. It doesn’t matter if you’ve finished within the projected timeframe or managed to complete...

13/11/2019

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ISO/IEC 27001: Everything you need to know

As a small business owner, adopting best practice cyber security may not be at the top of your to-do list, but it should be. How much is data protection worth to you? As an international standard for information security in...

29/10/2019

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ISO 9001 – Your Questions Answered

Getting ISO 9001 certified is a great way to improve the satisfaction of your clients, your employees and anyone that trades with your company. The standard is suitable for businesses of all sizes and can help enhance productivity and improve...

28/10/2019

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Processes to improve your productivity

Did you know that inefficiency can cost organisations up to 30% of their revenue every year? With this in mind, if you’re a business owner, or you’re involved in running a business, you need to be constantly looking for ways...

24/09/2019

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Tips for winning tenders for small businesses

It can be a shark tank out there, especially for small businesses that are trying to win new clients and work on different projects. If you’re searching for ways to score more contracts in your industry and beyond, you’ll need...

18/09/2019

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What is the customer satisfaction clause for ISO 9001?

One of the goals of ISO 9001 certification is to increase customer satisfaction. This is achieved by continually monitoring how your product or services meet the requirements or expectations of your customers. A few clauses in the standard mention customer...

29/08/2019

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ISO 9001 for small businesses: why it makes sense

In 2017, ISO 9001 was awarded to over 1,000,000 businesses worldwide, making it far above the most popular ISO standard, especially in construction and wholesale industries. This is because, universally, a best practice quality management system is an integral part...

23/08/2019

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What are the required documents for ISO 9001?

Don’t be put off by the large number of procedures in ISO 9001; not all of them will be relevant to your company, and not all of them are mandatory. In the 2008 standard, six mandatory procedures were required to...

18/08/2019

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What is a quality management system?

“Quality is never an accident. It is always the result of intelligent effort.” John Ruskin There comes a point in every business’s life cycle where a quality management system is essential. To sustain success, your business needs to be as...

05/08/2019

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How will ISO 9001 benefit my employees?

Getting ISO 9001 certified can help you continually improve your business through improving and streamlining processes that reduce costs. If your competitor is certified in the standard, but you aren’t, it puts them at a significant advantage. But ISO 9001...

02/08/2019

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Blogs

How to write a quality management plan

ISO/IEC 27001: Everything you need to know

ISO 9001 – Your Questions Answered

Processes to improve your productivity

Tips for winning tenders for small businesses

What is the customer satisfaction clause for ISO 9001?

ISO 9001 for small businesses: why it makes sense

What are the required documents for ISO 9001?

What is a quality management system?

How will ISO 9001 benefit my employees?

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