IMSM Ltd, Wiltshire
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Making It Simple

Our 5 Step Process

Our 5 Step Process: We say fixed fee, trouble free. This is what we mean.

The ISO certification process with IMSM involves defining your business goals, documenting systems to meet ISO standards, and providing tailored training for consistent implementation. After a successful external audit, your organisation is awarded ISO certification, demonstrating your commitment to quality and international standards.

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IMSM really can make the journey towards ISO certification simple. For a free, no obligation meeting with an ISO Specialist to discuss how ISO certification can improve your organisation’s efficiency and profitability.

The Step-by-step Approach

1. What does success look like?

Every journey towards ISO certification starts with a single question: ‘What does success look like?’. Whatever the ISO standard, our starting point is your business: what it wants to achieve and how it defines success.

Once success is defined, we can ensure that our ISO business solution meets your success criteria. We examine and outline your business’ critical activities in relation to your client’s requirements.

Our ISO consultants will then agree on reasonable outcomes and delivery dates with you.

2. Produce your organisation’s ISO manual system documentation

Having defined your success and key activities, the next step towards ISO certification is documenting the systems and procedures that deliver these. The IMSM consultant will examine your organisation’s existing procedures and identify where they conform to the ISO standard.

During this stage of the process, and most of it after that, you’ll have access to our new, bespoke client platform that allows you to gain first-hand insight into your ISO implementation process. You can view the relevant framework and any further updates down the line on our client portal, IMSMLoop.

3. Facilitation of IMSM training to enhance adoption of the ISO standard framework

For organisations, the manual system documentation is an important step. Even more important, however, is ensuring its use is embedded throughout the organisation, led by the senior management team.

Depending on your needs, IMSM can develop and deliver tailored training programmes for your staff. Training ensures a complete understanding and implementation of the ISO standards applied consistently throughout the organisation so that ISO certification is not a one-off event but rather a process that transforms your business today.

Employee development reinforces the fundamental principles of ISO standards. The return on investing in staff training is ongoing efficiency, continual improvement of high-quality systems and procedures, and greater profitability.

4. Submission to a third-party for external auditing

With key processes in place and staff trained to follow these consistently, the next step is the external audit.

Your ISO consultant will submit your organisation to the third-party certifying body they believe is the most suitable. The audit provides an objective view of whether your business conforms to the ISO standard – IMSM will support and guide your business throughout the above stages leading up to the audit so that your successful ISO certification is assured.

5. Your organisation is awarded ISO certification

Once confirmed as being ISO standard compliant, your organisation will then be presented with the ISO certificate.

You can then promote that you have gained international recognition to your target market.

Established ISO Certifiers since 1994
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Our 5 Step Process: Frequently Asked Questions

What is the first step towards ISO certification?
The journey towards ISO certification begins by defining what success looks like for your business. This involves identifying your business goals and critical activities to ensure the ISO solution meets your success criteria.
How do you document systems and procedures for ISO certification?
After defining success and key activities, the next step is documenting your organisation’s systems and procedures that align with the ISO standard. IMSM consultants help review existing procedures and identify areas for improvement.
How does IMSM help with ISO training?
IMSM offers tailored training programmes to ensure ISO standards are fully embedded within your organisation. Training focuses on ensuring staff understand and implement ISO practices consistently, leading to long-term business transformation.
What happens during the external audit for ISO certification?
After key processes are in place, an external audit is conducted by a third-party certifying body to assess whether your organisation complies with the ISO standard. IMSM supports your business through the entire process to ensure a successful audit.
What happens after my organisation is awarded ISO certification?
Once certified, your organisation will be presented with the ISO certificate, which you can use to promote your international recognition to clients and target markets. This certification demonstrates your compliance with global standards.

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