IMSM Ltd, Wiltshire
01793 296704
IMSM

ISO Management System Maintenance

If you feel you need additional assistance with your ISO management system, IMSM has several ways we can help.

System analysis

Our consultant will analyse your management system using information supplied. They will provide you with a report based on their findings having reviewed the following documentation:

Non-conformance report: Investigation review; root cause analysis; trend analysis
Customer satisfaction survey: Review and analysis of results
Supplier selection/Evaluation reports: Review and analysis of results
Training records: Maintenance of staff training records (including training matrix if provided); ensure management system induction training
Document control: Amend management system documentation as necessary; maintain amendment records; ensure authorisation from the client on new and amended documentation

This full system analysis will enable an organisation to stay on track and means that important staff resources can be focused on the most appropriate areas of the business to ensure continued improvement.

Internal audits

It is a requirement of every ISO management system to conduct internal audits at planned intervals; having IMSM carry these out for you means that you are complying with the requirements of the standard.

This helps to:

  • Reduce internal staffing pressure
  • Ensure best practice with a qualified consultant carrying out the audit
  • Have a structured time frame for audits ensuring processes are always improving, that they stay up to date, and insights are gathered to gain competitive insights sooner

Chair management review

Gain the valuable asset of a chair in a management review meeting. Having our consultant chair your management review meeting will allow IMSM to offer guidance on each topic under review. This will ensure that actions are allocated to the correct staff and follow-up requirements set for the period ahead.

Upon completion you will receive:

  • Minuted report of the meeting
  • Management System Objectives – agreed and documented
  • Management System Policy – reviewed and authorised by top management

Pre-audit visit

This audit would take place prior to the full system audit undertaken by your chosen certification body. It would highlight areas in which an organisation may be non-compliant to their own requirements or those of the ISO management system standard. IMSM will provide a report outlining the actions that may need to be done prior to the certification or surveillance audit to meet requirements.

  • Have a qualified consultant review your business processes with experience on non-conformances and certification requirements
  • Have a last check prior to certification to ensure that all processes are up to date

Full system maintenance

This covers system analysis, internal audits and the chairing of a management review meeting. Having the full system maintenance package covers all aspects of the maintenance and improvement of your ISO management system. You can rest easy knowing your investment into this system is reaping the benefits and rewards needed in a competitive business environment.

ISO management resource – IMSMLoop

IMSMLoop serves as your essential ISO management system resource. It’s a user-friendly online platform that facilitates ISO standards implementation, management, auditing, and adherence for your business.

  1. Web-based platform: Securely centralise all your management system data within a cloud-based platform. Enjoy seamless accessibility for users across your organisation.
  2. Efficient system and document management: Effortlessly locate, update, or download documented processes within our process-driven management system. Access audit reports and contracts and manage version control with ease.
  3. ISO project management: Navigate an unlimited array of tasks within IMSMLoop. Benefit from automated reminders and task escalation features, ensuring accountability at every step.
  4. Support: Seamlessly raise queries through our ticketing system from within IMSMLoop. Get support promptly, precisely when you need it most.

Systemanalysis

Our consultant will analyse your management system using information supplied. They will provide you with a report based on their findings having reviewed the following documentation:

Non-conformance report: Investigation review; root cause analysis; trend analysis
Customer satisfaction survey: Review and analysis of results
Supplier selection/Evaluation reports: Review and analysis of results
Training records: Maintenance of staff training records (including training matrix if provided); ensure management system induction training
Document control: Amend management system documentation as necessary; maintain amendment records; ensure authorisation from the client on new and amended documentation

This full system analysis will enable an organisation to stay on track and means that important staff resources can be focused on the most appropriate areas of the business to ensure continued improvement.

Internal audits

It is a requirement of every ISO management system to conduct internal audits at planned intervals; having IMSM carry these out for you means that you are complying with the requirements of the standard.

This helps to:

  • Reduce internal staffing pressure
  • Ensure best practice with a qualified consultant carrying out the audit
  • Have a structured time frame for audits ensuring processes are always improving, that they stay up to date, and insights are gathered to gain competitive insights sooner

Chair management review

Gain the valuable asset of a chair in a management review meeting. Having our consultant chair your management review meeting will allow IMSM to offer guidance on each topic under review. This will ensure that actions are allocated to the correct staff and follow-up requirements set for the period ahead.

Upon completion you will receive:

  • Minuted report of the meeting
  • Management System Objectives – agreed and documented
  • Management System Policy – reviewed and authorised by top management

Full system maintenance

This covers system analysis, internal audits and the chairing of a management review meeting. Having the full system maintenance package covers all aspects of the maintenance and improvement of your ISO management system. You can rest easy knowing your investment into this system is reaping the benefits and rewards needed in a competitive business environment.

Pre-audit visit

This audit would take place prior to the full system audit undertaken by your chosen certification body. It would highlight areas in which an organisation may be non-compliant to their own requirements or those of the ISO management system standard. IMSM will provide a report outlining the actions that may need to be done prior to the certification or surveillance audit to meet requirements.

  • Have a qualified consultant review your business processes with experience on non-conformances and certification requirements
  • Have a last check prior to certification to ensure that all processes are up to date

ISO management resource – IMSMLoop

IMSMLoop serves as your essential ISO management system resource. It’s a user-friendly online platform that facilitates ISO standards implementation, management, auditing, and adherence for your business.

  1. Web-based platform: Securely centralise all your management system data within a cloud-based platform. Enjoy seamless accessibility for users across your organisation.
  2. Efficient system and document management: Effortlessly locate, update, or download documented processes within our process-driven management system. Access audit reports and contracts and manage version control with ease.
  3. ISO project management: Navigate an unlimited array of tasks within IMSMLoop. Benefit from automated reminders and task escalation features, ensuring accountability at every step.
  4. Support: Seamlessly raise queries through our ticketing system from within IMSMLoop. Get support promptly, precisely when you need it most.

High Quality & Prestigious Brands

Advanced services combined with a large experience and fast performance.

“We decided to use IMSM to help and support us through the process. We were fairly new to this as a company and to have a company like IMSM guiding us through the requirements saved us time and gave us the confidence to present to the external auditors, knowing we had everything covered”

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David Spence, Operations Engineering Manager
Ping Network Solutions

"Our ISO certifications help us provide consistent, quality-focused services that our clients have come to depend on and appreciate.”

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Cherie Sprout, Executive Assistant
Integral Consulting Services, Inc.

“We can now demonstrate, via externally internationally recognised accreditation, that Pall-Ex is the number one pallet network for quality. This also allows us extensive yearly external auditing by our certification provider against a measured standard.”

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Will Gardner, Head of QHSE & Operational Improvement
Pall-Ex Limited

"Our IMSM Assessor put in a lot of time and effort; they did a really good job for us, helping to organise what we had here. We had a lot of the pieces in place, they just weren’t put together, which IMSM helped us to do. We have a system in place now and we continually follow up on everything. “

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Steve Head, Business Improvement Director
Anderson Dahlen

View Our Five Step
ISO Certification Process

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