What is the difference between ISO 17025 and ISO 9001?

ISO 17025 was introduced in 1999 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) as an internationally recognised standard for laboratory competence, but what is the difference in value between the two standards, and does...

31/05/2022

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Improving workplace efficiency

A successful business is driven by productive employees with great morale and, while we’d like to think our employees are working at maximum productivity at all times, this just isn’t realistic. CRM Learning found that “80% of work-related conversation is...

25/03/2021

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ISO 9001 and ISO 14001 – can you combine them?

The introduction of Annex SL aimed to streamline the approach to designing management systems. Before this, organisations managing multiple management systems would have found themselves duplicating their time and resources trying to fill the requirements of each system. Now, integrating...

20/04/2020

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Why is a process approach important for ISO 9001?

In your preparation to getting ISO 9001 certified, you will likely have come across the term ‘process approach’. If you’re a little stumped as to what the process approach is, we’re here to explain what it means and why it’s...

26/11/2019

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How to write a quality management plan

When delivering any project, the project manager’s main goal should be to ensure that their customer or client is happy with what they are presented with. It doesn’t matter if you’ve finished within the projected timeframe or managed to complete...

13/11/2019

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ISO 9001 – Your Questions Answered

Getting ISO 9001 certified is a great way to improve the satisfaction of your clients, your employees and anyone that trades with your company. The standard is suitable for businesses of all sizes and can help enhance productivity and improve...

28/10/2019

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Processes to improve your productivity

Did you know that inefficiency can cost organisations up to 30% of their revenue every year? With this in mind, if you’re a business owner, or you’re involved in running a business, you need to be constantly looking for ways...

24/09/2019

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Tips for winning tenders for small businesses

It can be a shark tank out there, especially for small businesses that are trying to win new clients and work on different projects. If you’re searching for ways to score more contracts in your industry and beyond, you’ll need...

18/09/2019

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What is the customer satisfaction clause for ISO 9001?

One of the goals of ISO 9001 certification is to increase customer satisfaction. This is achieved by continually monitoring how your product or services meet the requirements or expectations of your customers. A few clauses in the standard mention customer...

29/08/2019

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ISO 9001 for small businesses: why it makes sense

In 2017, ISO 9001 was awarded to over 1,000,000 businesses worldwide, making it far above the most popular ISO standard, especially in construction and wholesale industries. This is because, universally, a best practice quality management system is an integral part...

23/08/2019

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Tag: ISO 9001

What is the difference between ISO 17025 and ISO 9001?

Improving workplace efficiency

ISO 9001 and ISO 14001 – can you combine them?

Why is a process approach important for ISO 9001?

How to write a quality management plan

ISO 9001 – Your Questions Answered

Processes to improve your productivity

Tips for winning tenders for small businesses

What is the customer satisfaction clause for ISO 9001?

ISO 9001 for small businesses: why it makes sense

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